Which of the Following Is True About a High-Reliability Organization

question 4

Multiple Choice

Which of the following is true about a High-Reliability Organization (HRO) ?

• A) They have high tolerance for error
• B) They use shortcuts to address issues
• C) They focus on staff satisfaction
• D) They listen to their frontline staff as the experts

Identify the benefits of using direct mail and e-mail as marketing channels.

Apply the AIDA model to develop persuasive messages.

Understand the role of persuasion in organizational management and communication.

Incorporate testimonials, guarantees, and deadlines effectively to motivate action.

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Definitions:

Self-transcendence

A psychological state or process in which individuals extend beyond their personal concerns and connect with something greater and beyond their individual selves.

Self-actualization

The manifestation or attainment of personal abilities and potential, considered to be a critical desire or essential in all individuals.

Belongingness Needs

A psychological need referring to the human emotional requirement for interpersonal relationships, feeling part of a group or community.

Grade-point Average

A numerical calculation representing the average value of the accumulated final grades earned in courses over time, scaled typically on a 0 to 4.0 scale.