A Change Management Plan Developed for Implementing an Electronic Health

question 7

Multiple Choice

A change management plan developed for implementing an electronic health record will include all of the following except:

• A) disciplinary measures for addressing resistance by professionals.
• B) involving subject-matter experts to validate workflow.
• C) hosting end-user usability testing sessions.
• D) formal training activities.

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Definitions:

Productive Characteristics

The attributes or features of a production process, including efficiency, technology used, and input requirements, that determine the output level and quality.

Employment Discrimination

Unfair treatment of employees based on race, gender, age, religion, national origin, physical or mental disability, or sexual orientation, rather than job performance and qualifications.

Average Wage

The median wage earned by workers, calculated by dividing the total payroll by the number of wage earners.

Personal Prejudice

An individual's preconceived opinion or bias against something or someone without reasonable justification.