When Wait Times for Patient Registration Exceed Management Expectations, Which

question 14

Multiple Choice

When wait times for patient registration exceed management expectations, which of the following can be used to improve performance?

• A) Reduce the number of steps in the registration process
• B) Increase the number of appointments available to maximize available demand
• C) Decrease the number of employees working on that process to reduce overlap
• D) All of the above can improve wait time performance

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Definitions:

Present Value

The current equivalent value of a future stream of payments or a single financial sum, using a specific return rate.

Annuity

An economic tool that delivers a stable flow of income to an individual, commonly employed in retirement planning strategies.

Discount Rate

The interest rate used to discount future cash flows to their present values, often reflecting the cost of capital or risk.

Perpetuity

A type of annuity that pays a fixed amount of money to an individual indefinitely, without a termination date.