Benchmarking a Process Includes All of the Following Except

question 4

Multiple Choice

Benchmarking a process includes all of the following except:

• A) Disregard any sources of data external to healthcare and remove them from the benchmark
• B) Collect and analyze data for comparison
• C) Identify differences in performance and determine sources of those differences
• D) Incorporate benchmarks into performance scorecards

---

Definitions:

A Drive

An internal motivational state that compels an organism to engage in specific behaviors to fulfill a need or achieve a goal.

Genetic Predispositions

Inclinations or susceptibilities to certain traits, behaviors, or diseases, inherited from one's parents through genes.

Instinct Theory

A theory proposing that certain behaviors are innate and due to evolutionary programming.

Behavior

The behavior or responses of a person or system when influenced by external or internal factors.