Fear of Change Is a Common Obstacle to Change in a Healthcare

question 4

True/False

Fear of change is a common obstacle to change in a healthcare organization.

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Definitions:

Overhead Costs

Expenses associated with the operation of a business that are not directly tied to a specific product or service, like rent and utilities.

Delayering

The process of reducing the number of levels in an organization's hierarchy to flatten the structure, which often aims to improve efficiency and decision-making.

Front-Line Staff

Employees who directly interact with customers, playing a critical role in customer service and satisfaction.

Chain of Command

A hierarchical structure in organizations that establishes authority levels and dictates how instructions are passed from top to bottom.