Business Planning and Performance Improvement in Hospitals Includes Areas Such

question 14

Multiple Choice

Business planning and performance improvement in hospitals includes areas such as:

• A) Infrastructure support
• B) Organizational development and training
• C) Performance benchmarking
• D) Telecommunication optimization

---

Definitions:

Direct Approach

A straightforward and candid way of dealing with situations or communicating with others, without evading or being indirect.

Defamation

A false communication that harms someone's reputation, either orally (slander) or in writing (libel).

Indirect Method

A communication strategy focusing on buffering and polite lead-ins before delivering the main message or news, especially if potentially unfavorable.

Direct Approach

A straightforward method of communication where the speaker is clear, concise, and to the point.