Developing a Baseline Level of Performance for an Operational Metric

question 17

Multiple Choice

Developing a baseline level of performance for an operational metric includes all but which of the following?

• A) Defining the measurement and data elements of the metric
• B) Including all data points available, excluding none
• C) Defining the data gathering methodology
• D) Establish a desired outcome to be measured

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Definitions:

Complex Commands

Advanced or intricate instructions that are given to computers or software to perform specific operations.

Open Source Software

Software with source code that anyone can inspect, modify, and enhance because it is publicly accessible.

Disadvantage

A condition or situation that makes it more difficult to succeed or puts one at a less favorable position.

Reliability

The quality of being dependable or able to produce consistent results over time.