Describe Some Sources of Data Usable for Operational Metrics

question 5

Essay

Describe some sources of data usable for operational metrics.

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Definitions:

Phone Tone

The sound or quality of a person's voice as perceived over the telephone, which can convey emotions or attitudes.

Disbelief

A mental state in which a person refuses to accept or is unable to believe in something as true.

Answering Machine

A device connected to a telephone to record messages when no one is available to answer the phone.

Office Closed

Indicates that a business or professional office is not open for operations or public access.