While Two Technicians Are Discussing What to Do to Prepare

question 39

Multiple Choice

While two technicians are discussing what to do to prepare a vehicle to pass an OBD-II emissions system inspection with an noncontinuous monitor DTC that causes the MIL to illuminate, Technician A says that the problem would need to be repaired and that the monitors all need to successfully run to pass. Technician B says that just the code could be erased before sending the customer to the inspection. The fault could be fixed after the vehicle has passed the OBD-II inspection test. Who is correct?

• A)Technician A
• B)Technician B
• C)Both A and B
• D)Neither A nor B

Recognize the significance of prosocial motivation and its impact on organizational culture.

Understand the relationship between employee behavior and motivational needs.

Analyze the role of management in motivating employees through empowerment, job design, and recognition programs.

Differentiate between hygiene factors and motivator factors according to the two-factor theory of motivation.

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Definitions:

Competitive Price-Taker

An enterprise that is unable to dictate the market price and thus must conform to the current market price for its offerings.

Monopoly

A market structure where a single supplier dominates the market, often leading to higher prices and less innovation due to lack of competition.

Profit-Maximizing Monopolist

A single seller in a market that determines the quantity of goods to produce and sell in order to achieve the highest possible profits.

Total Cost Schedules

A tabulation or curve that shows the total cost incurred by a firm at each level of output produced.