Examlex
Technician A says that servo-hydraulic injectors use hydraulically balanced nozzle valves. Technician B says that servo-hydraulic injectors require piezoelectric actuators. Who is correct?
Service Level
The complement of the probability of a stockout.
Cost Of Waiting
The potential loss incurred by delaying decisions or actions, often used in queueing theory and service management.
Balk
The action taken by customers who decide not to enter a queue or a service system because it appears too long or slow.
Renege
In service systems, the action by which a customer decides to leave or abandon the queue before receiving service.
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