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What Is the Description of the Following Term

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What is the description of the following term
-Specificity


Definitions:

Omni-Channel Retail

A multichannel approach to sales that aims to provide customers with a seamless shopping experience, whether they are shopping online from a mobile device, a laptop, or in a brick-and-mortar store.

Shopping Experience

The overall perception and evaluation by consumers of the process of buying goods or services.

Quadrant C

A category in a strategic planning or assessment framework, often representing one of four areas based on two axes of analysis, though without further context, its specific meaning may vary.

Consumer Pickup Sites

Locations designated for customers to collect purchases made online or through other channels, an alternative to home delivery.

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