This Is the Primary Factor That Explains Why People Are

question 28

Multiple Choice

This is the primary factor that explains why people are not good listeners.

• A) People usually prepare their next thought while pretending to listen.
• B) People don't maintain good eye contact.
• C) People are distracted with their own thoughts.
• D) People don't concentrate enough on what is being said.

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Definitions:

Productivity Measurement

The process of quantifying the efficiency and effectiveness of production.

Evaluation System

A structured process used by organizations to assess, review, and enhance performance and effectiveness, typically of employees or processes.

Expectancy Theory

Is a fairly complex process theory of motivation that casts the employee in the role of decision maker. Basically, an employee decides whether or not to exert effort, depending on the outcomes he or she anticipates receiving for those efforts as based on calculations concerning expectancies, instrumentalities, valences, and the links among these three components.

ProMES

A performance management system that aims to improve organizational effectiveness by clarifying expectations and objectives.