When a Person Typically Sees Everything as Good or Bad

question 18

Multiple Choice

When a person typically sees everything as good or bad with no middle ground, in what type of toxic thought process is he or she engaged?

• A) Polarized thinking
• B) Catastrophizing
• C) Pessimism
• D) Blaming

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Definitions:

Quality Definitions

These are the criteria or standards used to measure the level of excellence, fitness for purpose, or compliance of a product or service.

Pareto Chart

A graphical representation that identifies the most significant factors in a data set, based on the Pareto principle that 20% of the causes produce 80% of the effects.

ISO 9000

A set of international standards for quality management and quality assurance designed to help companies ensure they meet customer and other stakeholder needs.

Conforming Quality

The degree to which a product or service meets the specified standards and requirements, ensuring customer satisfaction.