Your Unit Completes the Internal Controls Module at Your Workplace

question 13

Multiple Choice

Your unit completes the internal controls module at your workplace. Two of the nurses on your unit were internal control specialists in their last place of employment and scored a perfect score on the exam while the rest of the nurses had an average score of 78 with a range of 72-84 on the test. When you look at the grade distribution you are not surprised to see:

• A) A normal distribution
• B) A negative skew
• C) A positive skew
• D) The mean, median and mode are equal

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Definitions:

Situational Cues

Environmental signals or triggers that can influence behavior or perceptions in specific contexts.

Body Language

Nonverbal communication through physical behaviors, such as gestures, postures, and facial expressions.

Adjusting

The process of making small changes to something in order to achieve a desired outcome or improve its performance.

New Culture

The shared beliefs, values, norms, and practices that develop within an organization or social group different from the previous culture.