Using the Word "Consumer" Instead of "Patient" in the Health

question 8

Multiple Choice

Using the word "consumer" instead of "patient" in the health care environment can most likely create which of the following?

• A) More entitlement by patients to sue the health care system when they are unsatisfied with the
• Care they received.
• B) A more professional and business-like environment that will remind healthcare workers to treat
• The person as an equal.
• C) An impersonal relationship, making patients seem more like a client that must feel satisfied
• With the products they are purchasing.
• D) A more stable balance between health care providing compassionate care while continuing to
• Make a profit.

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Definitions:

Nature

The physical world around us, including its laws and processes.

Change

The process of becoming different, which can refer to anything from personal development to transformations within societies or environments.

Living Things

Entities that exhibit the capacity for growth, reproduction, functional activity, and continual change preceding death.

Natural Selection

The process by which biological traits become either more or less common in a population as a function of the effect of inherited traits on the survival and reproduction of individuals.