Using the Word "Consumer" Instead of "Patient" in the Health

question 8

Multiple Choice

Using the word "consumer" instead of "patient" in the health care environment can most likely create which of the following?

• A) More entitlement by patients to sue the health care system when they are unsatisfied with the
• Care they received.
• B) A more professional and business-like environment that will remind healthcare workers to treat
• The person as an equal.
• C) An impersonal relationship, making patients seem more like a client that must feel satisfied
• With the products they are purchasing.
• D) A more stable balance between health care providing compassionate care while continuing to
• Make a profit.

---

Definitions:

Psychological Issues

Mental or emotional factors that can affect a person's well-being and performance.

Psychology Specialties

Refers to the various fields within psychology that professionals can specialize in, such as clinical psychology, cognitive psychology, and forensic psychology.

General Public

The broad group of people in society who do not belong to any specific organization or profession.

Community Roles

The functions and responsibilities that individuals assume in a community to contribute to its well-being and functioning.