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question 24

Essay

$\quad$ $\quad$ $\quad$ $\quad$ $\quad$ $\quad$ $\quad$ $\quad$ $\text { Survey }$
$\begin{array}{|c|c|c|c|}\hline \text { Sales } & \text { Service } & \text { Warehouse } & \text { Management } \\\hline 3 & 2 & 2 & 4 \\\hline 1 & 3 & 4 & 3 \\\hline 3 & 4 & 2 & 4 \\\hline 2 & 4 & 2 & 4 \\\hline 2 & 3 & 2 & 3 \\\hline\end{array}$ You would like to compare employees in each of the four departments of your organization: the sales department, the service department, the warehouse, and management. Specifically, you want to know if job satisfaction survey scores are different due to Department.
1) What is the research question?
2) What are the hypotheses?
3) What are the degrees of freedom?
4) What is the critical value for this test?
5) Create an ANOVA summary table.
6) State the formal results of the test.
7) Should you compute a measure of the overall effect size? How do you know? If so, calculate this effect size.
8) What is the critical mean difference for Scheffe's test?
9) Should you conduct post-hoc tests? Why or why not?
10) Which groups are significantly different from one another?
11) State all appropriate conclusions.

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Definitions:

Total Sales

The complete sum of all sales transactions made by a business within a specified period.

Intrinsic Reward

A non-physical reward that derives from the satisfaction or pleasure associated with completing a task or activity.

Personal Satisfaction

The level of contentment or fulfillment a person attains from achieving personal or professional goals.

Cash Bonus

A monetary reward given to employees in addition to their base salary as an incentive for achieving specific performance targets.