If You Wanted to See If Customer Satisfaction Survey Scores

question 54

Multiple Choice

If you wanted to see if customer satisfaction survey scores were different between morning shoppers, mid-day shoppers, and night shoppers, you would most likely need to conduct a ______.

• A) paired-samples t-test
• B) one-way ANOVA
• C) χ² goodness of fit test
• D) regression analyses

---

Definitions:

Safety Needs

Second level in Maslow's hierarchy of needs, regarding an individual's requirement for security, protection, and stability in their environment.

Health Insurance Policy

A contract that requires an insurer to pay some or all of a person’s healthcare costs in exchange for a premium.

Physiological Needs

Basic human requirements for survival, such as food, water, shelter, and sleep, situated at the bottom of Maslow's hierarchy of needs.

Water, Food, Shelter

Basic human needs essential for survival, including clean drinking water, adequate nutrition, and secure housing.