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If Change Agents Adopted the View That Resistance Is a Resource

question 15

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If change agents adopted the view that resistance is a resource and harnessed its motivational force, they could strengthen commitment to change initiatives.


Definitions:

Happiness

A state of well-being and contentment characterized by emotions ranging from contentment to intense joy.

Satisfied Employees

Workers who feel content, fulfilled and happy with their job and workplace conditions.

Satisfy Customers

The process of fulfilling or exceeding the expectations and needs of customers, often seen as crucial to business success.

Organizational Citizen

An employee who voluntarily contributes positively to the organizational culture and coherence beyond their required job tasks.

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