When Managing Change, Learning Interventions Should Be Used

question 17

Multiple Choice

When managing change, learning interventions should be used

• A)to break routines that cause resistance to change.
• B)when employees resist change due to direct costs.
• C)when incongruent organizational systems reinforce past behaviours and cause resistance to new behaviours.
• D)in all change management activities.
• E)only when all other strategies have failed.

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Definitions:

Intellectual Abilities

The capacity to perform mental activities such as reasoning, planning, problem-solving, abstract thinking, comprehending complex ideas, learning quickly, and learning from experience.

Cultural Beliefs

The shared assumptions, values, and practices that guide the behavior of people within a particular society or cultural group.

NCDA

The National Career Development Association, a professional organization for career counselors and specialists in the United States.

Culturally Responsive

An approach or practice that is respectful of and relevant to the beliefs, practices, culture, and linguistic needs of diverse population groups.