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According to your text, aappears to be the most important factor in the success of public sector organizational change programs.
Wilcoxon Signed Rank Test Statistic
A non-parametric statistical test used to compare paired samples, assessing whether their population mean ranks differ.
Continuity Correction
An adjustment made to discrete data in order to apply a continuous probability distribution approximation more accurately.
Null Hypothesis
A statement or hypothesis that proposes there is no statistical significance in a set of given observations, suggesting any observed difference is due to sampling or experimental error.
Standard Deviation
A measure of the amount of variation or dispersion in a set of values, indicating how spread out the values are from their average.
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