The Use of "I" Statements When Speaking

question 28

Multiple Choice

The use of "I" statements when speaking

• A) makes the listener feel insignificant.
• B) is less productive than the use of "you" statements.
• C) gives you a competitive advantage in the conversation.
• D) allows you to be clear without blaming or accusing.

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Definitions:

Perfection Standards

Ideal or flawless benchmarks set for processes or products to ensure the highest quality level attainable.

Optimum Operating Conditions

The most favorable conditions under which a process, system, or machine operates most efficiently and effectively.

Peak Efficiency

The optimal state of operation where resources are used most effectively and the output is maximized without waste.

Perfection Standards

Standards that represent ideal performance levels or the absence of defects in products or processes.