We Are Often Wrapped Up in Personal Concerns That Seem

question 6

Multiple Choice

We are often wrapped up in personal concerns that seem to be of more immediate importance to us than the messages others send. This indicates the impact of

• A) message overload.
• B) listening infidelity.
• C) psychological noise.
• D) physical noise.

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Definitions:

Decode Messages

The process of interpreting and understanding the meaning of messages communicated.

Intercultural Communication

The exchange of information and understanding between people of different cultural backgrounds.

Norms For Behavior

Accepted standards or rules within a group or society that dictate what is considered appropriate conduct.

Culture

The collective manifestations of human intellectual achievement regarded collectively, often expressed through art, music, traditions, and languages.