Listeners Who Are More Concerned with Making Their Point Than

question 29

Multiple Choice

Listeners who are more concerned with making their point than with understanding the speaker are called

• A) ambushers.
• B) conversational narcissists.
• C) insulated listeners.
• D) insensitive listeners.

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Definitions:

Realisation Rate

The percentage of billed work hours or fees that is actually collected as revenue, often used in professional services to measure efficiency.

Chargeout Rate

The price per unit of time charged for services rendered, often used in professional settings or service-oriented businesses.

Non-profit Entities

Organizations that operate for charitable, educational, cultural, or social welfare purposes rather than for profit.

Service Costing System

An accounting method used for establishing the cost associated with providing a service.