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_________refers to the capacity to recover quickly from difficulties and setbacks
360-Degree Feedback
A multi-rater feedback system where employees receive confidential, anonymous feedback from the people who work around them, including peers, supervisors, and direct reports.
Multiple Raters
Involves using several individuals to assess or evaluate employee performance, to increase reliability and objectivity of the evaluation.
Supervisor
An individual within an organization who oversees and directs the work of a group of employees, ensuring that tasks are completed efficiently and effectively, and that team goals are met.
Behaviourally Anchored Rating Scales
An evaluation tool that rates employee performance based on specific behaviors that are anchored to numerical scales, aiming to reduce subjectivity.
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