A Manager Sends Contradictory Messages by Closing the Office Door

question 32

Multiple Choice

A manager sends contradictory messages by closing the office door but posting a sign: "please knock." These contradictory messages concern which general characteristics of nonverbal communication?

• A) eye contact
• B) security
• C) status
• D) social contact

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Definitions:

Personality Traits

Characteristic patterns of thoughts, feelings, and behaviors that make a person unique.

Reactive Autonomic Nervous System

The part of the nervous system that responds involuntarily to stress and external stimuli.

Greater Anxiety

An enhanced state of nervousness, worry, or fear that exceeds normal levels for the individual or situation, often requiring management or treatment.

Big Five

A theory that suggests five broad dimensions define human personality: openness, conscientiousness, extraversion, agreeableness, and neuroticism.