There Is Sufficient Evidence to Support the Effectiveness of Communication

question 5

Multiple Choice

There is sufficient evidence to support the effectiveness of communication skills training courses to improve communication styles and attitudes among HCPs. Which of the following component(s) has/have been shown to be effective for training communication skills among GPs?

• A) Learner-centred approaches
• B) Focus on practicing skills, including role play
• C) Feedback and small group discussions
• D) All of these

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Definitions:

Materially Associated

Refers to the significance of information or transactions in the context of its impact on financial decision-making or reporting.

Directing

The management process of guiding and overseeing the work of employees to meet organizational objectives.

Human Resources

The department within an organization that focuses on the recruitment, management, and direction of people who work in it.

Quality Control

Procedures and standards implemented to ensure that products or services meet specific requirements and are of consistent quality.