Which of the Following Applies to Effective Apology Letters

question 12

Multiple Choice

Which of the following applies to effective apology letters?

• A) Do not provide details about why or how the problem happened.
• B) Avoid explicit apologies.
• C) Do not acknowledge the dissatisfaction of stakeholders.
• D) Demonstrate effort to correct the problem and express desire to continue the relationship.

---

Definitions:

Social Media

Digital platforms that enable users to create and share content or participate in social networking.

Virtual Team

A group of individuals who work together from different geographic locations, connected by technology such as email, video conferencing, and collaboration software.

Telecommuting

The practice of working from a remote location outside of the traditional office environment, often from home, leveraging technological connections.

Horizontal Communication

The exchange of information and ideas between individuals or groups at the same level within an organization, promoting collaboration and coordination.