Which of the Following Is the Most Professional Business Apology

question 5

Multiple Choice

Which of the following is the most professional business apology?

• A) We are sorry if we offended you.
• B) We are sincerely sorry.
• C) We are sorry for the circumstances we were all put in.
• D) We are sorry our customers feel offended, but it wasn't our fault.

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Definitions:

Opportunity Cost

The cost of foregone alternatives when a choice is made, represented by the benefits that could have been received by choosing the next best alternative.

Soybeans

Refers to a type of legume native to East Asia, widely grown for its edible bean which has numerous uses.

Comparative Advantage

The ability of a country or individual to produce a particular good or service at a lower opportunity cost than others.

Absolute Advantage

The capability of a country, individual, company, or region to produce a good or provide a service more efficiently than its competitors when using the same amount of resources.