What Has Changed Employee Expectations in Many Low-Level Service Jobs

question 47

Multiple Choice

What has changed employee expectations in many low-level service jobs since the 1980s?

• A) Now more than ever, employees can work their way up from entry level jobs into management.
• B) Most companies are giving service workers more benefits as the cost of living increases.
• C) Service jobs like cleaning are now outsourced and cannot advance within corporations.
• D) Salaries paid to service workers have been increasing faster than compensation for management.

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Definitions:

Single Mothers

Women who raise their children without the support of a partner, facing unique social, financial, and emotional challenges.

Incomes

The money received, especially on a regular basis, for work or through investments.

Gender

The range of characteristics pertaining to, and differentiating between, masculinity and femininity, including societal roles, behaviors, and identities.

Biological Sex

The classification of living beings, typically as male or female, based on the reproductive organs and functions that derive from the chromosomal complement.