What Has Changed Employee Expectations in Many Low-Level Service Jobs

question 47

Multiple Choice

What has changed employee expectations in many low-level service jobs since the 1980s?

• A) Now more than ever, employees can work their way up from entry level jobs into management.
• B) Most companies are giving service workers more benefits as the cost of living increases.
• C) Service jobs like cleaning are now outsourced and cannot advance within corporations.
• D) Salaries paid to service workers have been increasing faster than compensation for management.

---

Definitions:

Logical

Pertaining to the use of reason and clear thinking, often involving the systematic process of inference or deduction.

Stealing

The act of taking someone else's property without permission or legal right and with no intention to return it.

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing behaviors, thoughts, and emotions.

Reciprocal Determinism

A concept in psychology that suggests individual behavior, environment, and cognition are interrelated and influence each other.