It Is Difficult to Study Racism Because Many People Will

question 70

Multiple Choice

It is difficult to study racism because many people will alter their responses to questions due to ______.

• A) conspiracy theories
• B) confirmation bias
• C) social desirability bias
• D) oppression

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Definitions:

Sales Orientation

A business approach focused on selling as many products or services as possible, sometimes at the expense of customer needs or satisfaction.

Customer Orientation

a business approach focused on understanding and meeting the actual needs and desires of customers, rather than just selling products or services.

Customer Satisfaction

The measure of how products or services provided by a company meet or surpass customer expectation.

Production Era

A historical period in business thought where the focus was primarily on production efficiency and manufacturing output, often at the expense of customer needs or desires.