Examlex
Which of the following statements is accurate?
Empowerment Gap
The disparity between individuals or groups regarding access to resources and opportunities that enable them to make decisions affecting their lives.
Empathy
The ability to understand and share the feelings of another, crucial for establishing meaningful connections and relationships.
Service Quality
Evaluating the degree to which a provided service meets the expectations of a customer.
Service Quality
The degree to which a service meets customers' expectations, often a crucial factor in customer satisfaction and loyalty.
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