Which of the Following Is NOT One of the Traits

question 81

Multiple Choice

Which of the following is NOT one of the traits associated with an altruistic personality?

• A) empathy.
• B) internal locus of control.
• C) low egocentrism.
• D) high self-esteem.

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Definitions:

Customer Service

The provision of service to customers before, during, and after a purchase to enhance their satisfaction and experience.

Emotional Trap

A situation where one's emotions control their actions or decision-making, leading to potentially negative outcomes.

Confidence

The feeling or belief that one can rely on someone or something; self-assurance.

Silent Customer

A term for a customer who experiences dissatisfaction with a service or product but does not voice their complaints to the provider.