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What is the status given to individuals captured in battle who do not belong to any national military force?
Service-Quality Dimension
Aspects that customers use to evaluate the performance and quality of a service, including reliability, responsiveness, assurance, empathy, and tangibles.
Tangibles
Physical items or properties that can be seen, touched, and measured, as opposed to intangible assets like patents or copyrights.
Reliability
The degree to which a system, component, or process consistently performs according to its intended or designed function.
Manufacturing-Based Quality
Manufacturing-based quality focuses on ensuring that a product or service meets a specified standard during the manufacturing or production process.
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