A Group of Managers Selected Appreciation of Work Done,a Feeling

question 20

Multiple Choice

A group of managers selected appreciation of work done,a feeling of being "in onthings," and sympathetic help on personal problems as 8th,9th,and 10th in importance to their employees.Their subordinates,however,listed the same three factors as 1st,2nd,and 3rd in importance.What communication concept is illustrated by this example?

• A) absence of appropriate stimulus
• B) wrong channel
• C) poor encoding
• D) frame of reference difference

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Definitions:

Frequently Occurring Problems

Frequently occurring problems are repetitive challenges or issues encountered in a specific context, requiring ongoing attention and solutions.

Nonprogrammed

Decision making that involves unique, non-repetitive, and complex problems that require custom solutions.

Creative

Relating to or involving the use of imagination or original ideas to create something; inventive.

SWOT Analysis

A strategic planning tool used to identify Strengths, Weaknesses, Opportunities, and Threats related to business competition or project planning.