Immediately Before the Meeting the Supervisor Received a Troubling Phone

question 29

Multiple Choice

Immediately before the meeting the supervisor received a troubling phone call.Upon starting the meeting,she said to her employees,"You did a great job last week." Her nonverbal facial expression,however,reflected the feelings she was experiencing about the phone call,and,consequently,contradicted her attempt to praise her employees with positive words.They interpreted her message based on what they saw,not on what they heard,and concluded she was unhappy with them.This unfortunate miscommunication was a result of

• A) poor channel choice
• B) physical noise factor at work
• C) poor delivery of feedback
• D) using only one of the basic communication codes
• E) internal noise factor at work

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Definitions:

Toner Vacuum

A specialized vacuum cleaner designed to safely clean up toner powder from laser printers and copiers without causing damage to the device or health hazards to the operator.

Special Filter

A filter designed for a specific application, capable of removing certain types of particles or wavelengths from passing through.

Excess Toner

Surplus toner powder that is not fused onto the paper during the printing process and must be properly cleaned out.

NTFS Permissions

A feature of the NTFS file system used in Windows Operating Systems that allows the setting of detailed access controls and permissions on files and folders.