High-Skill Professionals Can Be Difficult to Manage Because ______________________

question 3

Multiple Choice

High-skill professionals can be difficult to manage because ______________________.

• A) they always know-or think they know-more than the manager knows
• B) they do not like taking orders or instructions
• C) they are often self-sufficient and accustomed to determining how they do their work
• D) they have been conditioned to resent management

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Definitions:

Work-to-rule

A form of industrial action in which employees perform their tasks exactly as outlined in their job descriptions, refusing to do any more than the minimum required as a means of protest.

Union Demands

Requests or requirements set forth by labor unions during negotiations with employers, relating to wages, benefits, working conditions, and other employment terms.

Customer Encouragement

Strategies or practices designed to motivate or persuade consumers to engage with, purchase, or support a product or service.

Union Demands

Requests or requirements put forth by labor unions during negotiations, typically relating to salaries, working conditions, benefits, and other employment terms.