Examlex
Mental and physical health are interconnected and the relationship between the two is bidirectional.
Downselling
Downselling involves offering a lower-priced alternative to a product or service a customer is considering, aiming to make a sale when the original item is beyond the customer's budget.
Upselling
A sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.
Analytical CRM
A type of Customer Relationship Management (CRM) focused on capturing, interpreting, and analyzing customer data to improve decision-making and customer relationships.
Customer Behavior
The study of how individual customers, groups or organizations select, buy, use, and dispose of goods, services, ideas, or experiences.
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