Examlex
There is considerable controversy about what grounded theory is and what it entails.
Service Quality
The perception of the degree to which a service meets the customer's expectations and needs, often assessed through factors like reliability, responsiveness, and empathy.
Credence Properties
Attributes of a product or service that are difficult or impossible for the consumer to evaluate even after purchase and consumption.
Geek Squad
A subsidiary of Best Buy, providing various tech support services from installation to repair for consumer electronics.
Credence Properties
Characteristics of a product or service that cannot be fully evaluated by the consumer even after purchase and use, requiring trust in the provider.
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