Loyalty of Patients Was Found to Be Highly Correlated to Two

question 79

Multiple Choice

Loyalty of patients was found to be highly correlated to two key attributes:

• A) assurance and responsiveness
• B) responsiveness and tangibles
• C) tangibles and reliability
• D) reliability and assurance

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Definitions:

Stonehenge

An ancient prehistoric monument located in Wiltshire, England, famous for its circular arrangement of massive stones, believed to be used for ceremonial or astronomical purposes.

Astronomical Observatory

A facility equipped with telescopes and other instruments to observe celestial events and bodies, often used for research and educational purposes.

Ritual Complex

A set of religious or ceremonial practices that are structured and performed in a specific sequence, serving to express beliefs or values within a community.

Paleolithic Cave

Prehistoric sites that served as shelters for early humans, often decorated with early forms of art such as paintings and engravings on the cave walls.