In a Study Within One Large Multi-Specialty Group, Reliability and Responsiveness

question 41

True/False

In a study within one large multi-specialty group, reliability and responsiveness was found to be two major determinants to patient loyalty.

---

Definitions:

Transportation Model

A mathematical model used to plan and optimize the transportation of goods between various locations while minimizing costs.

Degenerate

Refers to a decline in physical, moral, or cultural qualities, often implying a deterioration from a former state.

Sources

Origins or points of procurement for materials, information, or inputs required for the production or operation process.

Destinations

The end points or locations to which goods, services, or information are sent or directed.