Security Suites Can Be ____

question 21

Multiple Choice

Security suites can be ____.

• A) downloaded from the Web
• B) purchased at computer stores
• C) purchased at electronics stores
• D) all of the above

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Definitions:

Sales Interaction

The process and dynamics of communication between a salesperson and a prospective or current customer, aimed at promoting or selling a product or service.

Purchase Cycle

The sequence of stages that customers go through from recognizing a need, considering a purchase, making the purchase, and post-purchase behavior.

Value Added

The enhancement a company gives its product or service before offering the product to customers, increasing its value.

Expectancy Disconfirmation Model

A consumer satisfaction framework that compares actual product or service performance against pre-consumption expectations.