The Foot-In-The-Door Technique Involves

question 48

Multiple Choice

The foot-in-the-door technique involves:

• A) obeying an authority only to be punished later
• B) a sting operation
• C) a big request followed by a smaller one
• D) a small request followed by a bigger request
• E) the belief that minorities should not have privacy

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Definitions:

Psychological Contract

An unwritten agreement or set of expectations between an employee and employer about mutual obligations.

Organizational Commitment

The psychological attachment and loyalty an employee feels towards their organization, often characterized by a willingness to maintain membership and contribute to organizational goals.

Job Satisfaction

The level of contentment employees feel about their work, which can affect their performance, productivity, and overall well-being.

Friendlier Service

Describes a customer service approach that emphasizes warmth, friendliness, and a personal touch to enhance customer satisfaction and loyalty.