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Marketing is both an "art" and a "science" because there is constant tension between the formulated side of marketing and the ________ side.
LMX
Leader-Member Exchange, a theory focusing on the dyadic relationships between leaders and followers, emphasizing the quality of these interactions.
OCB
Organizational Citizenship Behavior; voluntary actions of employees that are not part of their formal job requirements but contribute to the organization's effectiveness.
Performance
The action or process of carrying out or accomplishing an action, task, or function.
Ethical Leadership
The demonstration of normatively appropriate conduct through personal actions and interpersonal relationships.
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