You've Been Hired by a Company to Guide Them Through

question 24

Multiple Choice

You've been hired by a company to guide them through replacing the traditional physical process sequence with a value creation and delivery sequence. You would recommend that they replace their first step "make the product" with

• A) "communicate the value".
• B) "design the product".
• C) "choose the value".
• D) "sell the product".
• E) "provide the value".

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Definitions:

Evaluation Apprehension

Anxiety about being judged or evaluated by others, known to influence behavior and performance.

Commons Dilemma

A situation in which individuals' short-term self-interest conflicts with long-term group interest and welfare, often leading to the overuse and depletion of a common resource.

Self-Interested

This describes an individual acting in a way that is beneficial primarily to themselves, often at the expense of others or the collective good.

Anonymity

A condition in which a person's identity is not revealed or recognized, making them anonymous.