Consumer Expectations Are Not Affected by Statements Made by Organizational

question 28

True/False

Consumer expectations are not affected by statements made by organizational representatives or ads.

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Definitions:

Brand's Credibility

involves the trust and reliability consumers place in a brand based on its history, quality of products, and its public statements and actions.

Measure

A method or tool used to quantify or assess the characteristics or performance of something.

Social Media Activities

Actions and behaviors of users on social media platforms, including posting, sharing, commenting, and engaging with content.

Output

The tangible results produced by public relations efforts, such as press releases, social media posts, and events.