When Initiating Self-Service Technologies, Some Companies Have Found That the Biggest

question 39

Multiple Choice

When initiating self-service technologies, some companies have found that the biggest obstacle is not the technology itself, but ________ customers to use it.

• A) convincing
• B) utilizing
• C) feeling comfortable with
• D) enticing
• E) adapting

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Definitions:

Epcot

A theme park at Walt Disney World Resort featuring futuristic innovations and world cultures.

Right-handers

Individuals who predominantly use their right hand for tasks like writing and eating.

Mean Number

The average value obtained by dividing the sum of a set of numbers by the count of numbers in the set.

Random

Lacking any pattern, plan, or purpose; occurring by chance.