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Your Division Has a New General Manager

question 133

Essay

Your division has a new general manager. As part of his stated tasks, he believes in "getting the right goods to the right places at the right time for the least cost." As your company's logistics manager, you know that this objective provides little practical guidance and could in fact be detrimental to the company objectives. How would you formulate a response to the new general manager to convince him to change his "position" regarding customer service?


Definitions:

Gantt Chart

The best-known type of timeline chart.

Organizational Chart

A diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs.

Project

A planned set of interrelated tasks to be executed over a fixed period and within certain cost and other limitations.

Percentages

A mathematical concept that represents a fraction of 100, commonly used to describe proportions or ratios.

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