Which of the Following Is True of Value Chain Analysis

question 36

Multiple Choice

Which of the following is true of value chain analysis in a service organization?

• A) Outbound logistics include receiving, storing, and disseminating inputs to the product.
• B) Inbound logistics include collecting, storing, and physically distributing the product to buyers.
• C) Value chain analysis has no direct application to service businesses.
• D) Most of the value in a service company is generated by the operations, marketing and sales, and service activities.

---

Definitions:

Cognitive Development

The process of growth and change in intellectual capabilities such as thinking, reasoning, and problem-solving that occurs from infancy to adulthood.

Erikson

A psychologist known for his theory on psychosocial development across the lifespan.

Delay of Gratification

The ability to resist the temptation for an immediate reward and wait for a later, often larger or more satisfying reward.

Academic Success

Achieving desired educational outcomes or reaching high levels of performance in scholarly activities.